Account Authentication

Reset your password or unlock your account

  • If you have forgotten your password or your account has been locked, you can request a temporary password to be generated for you by using this automated service.
  • Enter your RedID. Don't know your RedID?
    To verify your identity, you will be required to provide the answer to a challenge question.
  • Once your data is verified to be correct, a temporary password will be sent to the email address on file. You must have a working email address on file to retrieve your temporary password.
Unlock Your Account

Enter your RedID/User Name to unlock your account.


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