Account Authentication

Reset your password or unlock your account

• If you have forgotten your password or your account has been locked, you can request a temporary password to be generated for you by using this automated service.
• Enter your RedID. Don't know your RedID?
  To verify your identity, you will be required to provide the answer to a challenge question.
• Once your data is verified to be correct, a temporary password will be sent to the email address on file. You must have a working email address on file to retrieve your temporary password.